Review of Factory Reconditioned Cuisinart DTC-975 Programmable Automatic Brew-and-Serve 12-Cup Thermal Coffeemaker, Black

Average Reviews:

(More customer reviews)We use this at work in a 7-person office. It makes very good coffee and keeps it hot for hours. The previous reviewer's note of the coffee grinds and water all over the kitchen counter is true. The basket has to be set into a slot and "click" into place for the coffeemaker to work correctly. If it doesn't, the grinds can get into the thermal carafe's cap, clog it's opening and prevent coffee from getting into the carafe. For some in the office, they figured it out without a problem. For others (including me), it took one pot and a little advice. Otherwise, it's fine. We've had the 8-cup version for three years, previous to this one, and hasn't been a real problem. Once, the spring-loaded nozzle to the basket broke. We called Cuisinart, and we received a replacement basket within a few days with no hassle. I like it like a brother.

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Product Description:
12-cup, double-wall insulated, stainless-steel carafe keeps coffee hot for 12 hours