Review of Saeco A-IR-Bk Incanto Rondo RS SBS Fully Automatic Espresso Machine, Black

Average Reviews:

(More customer reviews)Either my machine is a lemon or there are some serious design flaws.In short, ours' clogs up very easily.I finally bought Lavazza beans at the recommendation of a Saeco retailer who said that the beans are that much more important with conical burr grinders.At first the lavazza beans seemed to solve the clogging issue but after about 8-10 coffees it happened again.I can't imagine Saeco would intend consumer to clean the brew unit every couple days and not everyone buys the "perfect" gucci italian coffee bean.Also, when my wife set the dial to 7 to make basically a full cup of regular coffee, part of it leaked out the bottom of the machine (it's happened twice now).It's amazing how quickly coffee will stain a countertop if yr not aware the leak is there at first.Needless to say, for marital harmony the machine is going back and I'm going to pop more $ for a gaggia or Jura Capresso.We had a Saeco Royal previous to this one and honestly we abused that machine with oily beans, we didn't clean it often and it just kept on ticking.When the Rondo did brew a shot in the last few weeks of use the coffee was very good with a nice crema.Saeco customer service blamed the clogging on the coffee beans I was using previously (Cafe Vivace - seattle) which I found hard to believe.We have not called them about the leaking as we've just given up at this point.It CAN make good coffee but either there is a serious design flaw, or again, we got the lemon.Just be advised since many of you know how poorly a day can start at 0530 when yr denied coffee.....

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Product Description:
Dialing up perfection has never been easier. The Incanto S-Class Rondo RS SBS is one of the newest Saeco super automatic machines designed with the serious coffee drinker in mind.Experience individual flavor - with one turn of the dial The Saeco Brewing System makes it easy for anyone to brew coffee precisely to their individual tastes. The SBS feature regulates the amount of water pressure used to brew each cup, which changes the consistency and flavor of the espresso. Turning the dial located on the front of the dispensing head to the right delivers a robust Italian espresso, turning it to the left delivers a milder, American-style cup of coffee.A truly innovative feature, the Incanto Rondo has a brewing dial which allows the user to choose from 1 to 8 ounces of espresso/coffee. Simple turn the dial to the amount of coffee desired and press the brew button for delicious coffee. If you want two cups, press the two cup button, and the machine will automatically brew two cups of espresso/coffee. A truly innovative feature, the Incanto Rondo has a built-in ceramic disc grinder.